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services &
navigation model

When you sign up with New Phase Navigation, the care reaches you.
You Navigation Team is designed specifically for you.

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here is how your journey will begin

Participate in Phone or Video Consultation

You'll meet with one of our clinical case managers who will spend time ​getting to know you and your support system, your health condition, any recent challenges, and your goals. We will explore the structure of your counseling, caregiver services, and case management needs. discuss pricing structures/options during your consultation.

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Get matched your Navigation Team and create your
Individualized Care Plan

You will your meet navigation team, comprised of a counselor, caregiver, and case manager to complete a 90-day individualized care plan that outlines your main objectives in the areas of counseling, care needs, and case management. You'll be an active participant in your care.

Your Navigation Team

counselor

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Providing emotional support during health transitions and engaging in vital goals of care discussions.

caregiver

Heart & Hands

Offering hands-on caregiving support tailored to individual needs.

case manager

Formulating comprehensive care plans and facilitating access to services and resources

Receive your Personalized Navigation Guidebook and start your journey!

You'll receive a Navigation Guidebook -- your personalized tool designed help you maintain important contacts, set specific goals, and keep your 90-day plan of care on track.  With the ongoing support of your Counselor, Caregiver, and Case Manager, you'll put your plan into practice, allowing you to feel more confident and prepared as you continue your journey

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